You want telephony services that are expandable, easy to implement, and inexpensive to maintain. You need a robust but intuitive system that will minimize diversion of IT personnel from core business objectives. Your customers want affordable, flexible, integrated communications that promise reliability, ease of administration, and simplicity of use. They'd like to write one check for Internet and voice services. Shouldn't they be writing it to you?
Unfortunately, established platforms require an astronomical investment just to get started, and they're laden with hidden costs. And, if the initial expenditure doesn't dissuade you, operations and maintenance are likewise exorbitant. Considering the fees and technical burdens associated with our competitors' products, many ISPs "outsource" voice by reselling the services of another telephony provider, and trusting their customers' most critical communications to a third party. If there is a problem, your options are limited and your reputation suffers.
Simply put, existing platforms were not designed for you; the quality solutions are unaffordable, and the affordable solutions are unacceptable. Until now...